Billing Policy for Consulting, Development and Design Services:
All balances for completed work are due on receipt of invoice. Balances not received within 15 days are subject to finance charges of 2% per month or 24% annually to accrue starting the day after the due date, and will continue to accrue on the total or remaining balance until the client's account balance is paid in full.

Billing Policy for Change Orders :
All balances for change orders are due prior to commencement of work.

Payments :
All customers who wish to pay monthly are required to provide a valid credit card or post-dated cheques for a term of one year.

Billing Policy for Email Services and Web Hosting :
Service fees are due on the first of every month. Payment of invoices must be received to OrangeLab by 5pm MST on the due date or client agrees to pay a $15.00 late payment charge. If payment has not been received by 5pm on the tenth (10) day after the invoice due date, the account will be frozen (made inaccessible to the outside public) and you will be denied access via FTP, Web, E-mail or by any other means to the account until payment has been resolved. If Customer fails to make payment within 30 days of invoice date, Customer shall be permanently removed from OrangeLab web servers without notice. All overdue accounts shall incur a 2% per month or 24% annual interest charge until balance is paid in full.

NSF Fee :
NSF fee charge of $35.00 for each payment drawn on your account returned due to insufficient funds.  Dishonored cheque fee charge of $35.00 for each cheque received in payment of your account dishonored when presented for payment.

Cancellation of Meetings :
24 hour notice is required when canceling a meeting at the client's premise.  Failure to provide such notice will result in a $50 charge which will be applied to the final invoice.

The OrangeLab Billing Policy is subject to change without notice.

 

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